Top notch service from the moment we walked through the doors of the Wrentham store and met Carlene to the logistics and install. Our contractor had sent us somewhere a bit further north on 495 and it was a terrible experience. As we were heading home we stopped in at Bedrock Granite and were warmly greeted by Carlene. She listened to us and expertly explained options. She made the design suggestion of having part of our granite in the standard polish and then use the leather texture finish on the other part. We **love** this suggestion and used the leather finish on our island and IT’S AMAZING! It gives a new energy and texture to the kitchen which we love. I’m so grateful for her creativity. The piece we saw that day was sold within the short time it took to get my allowance for granite from my contractor since I wasn’t using his vendor and going to make the actual purchase. Carlene worked with me to get another piece that I love and set up temptating and install within a short time. There are many examples of Carlene and team going above and beyond but this review is already getting pretty long. I do want to add that communication was spot on. Carlene explained everything we were singing and it was reiterated during the temptating. My contractor (who has been in business 30 years) was so impressed with the quality, price and service that he will be recommending them in the future. Experiences like this is a strong reminder to shop local and be open to new ideas. I wouldn’t hesitate to recommend them to anyone.