Just a note to let you know how happy we are with your company and with the service we received. We had been looking into granite countertops for a few months and had gone to a few granite places in Rhode Island, a local kitchen place in North Attleboro and of course, Lowes and Home Depot. We were really not happy with any of the places or with the service/knowledge of the sales people. We were told of Bedrock Granite from another contractor who had not used you but knew of you. We went into the new Plainville store and were greeted by Kevin Raposo. He was incredibly friendly, professional and very knowledgeable. Kevin pointed out some popular options and took the measurements I had and gave us a quote on a few styles immediately. He explained the sink options, the faucet options and told us that depending on which sink we purchase that the project could probably be done without any seams. We left there with much more knowledge than we started with along with about 5 granite samples. Kevin even gave us a huge piece of Ubatuba, which was the one we were leaning toward. He even carried them out to our truck. We went back in a few days later and booked the date for the template to be done, the date to view the piece of granite and the installation date with Kevin. He gave us the final price with the under-mount sink, countertops, backsplash, etc.. Kevin also told us that they would install the countertops and then do another measure of the backsplash height to make sure it met as close as possible with the tile above.
When Joe LaPalme came to do the template he was also extremely nice and knowledgeable and let me know step by step what he was doing and what they would do on the install day. He was just fantastic and assured us that no seam would be needed with the sink we chose. The next night we went to the Norton store to view the piece of granite and were greeted immediately by Joe and he took us directly to the granite that was put aside for us. Everything went super and Joe said he will see us next week.
On the day of the installation Joe, Kevin and another installer showed up. Both Joe and Kevin had told us they would be there for the install and were true to their word. The install was done expertly and as told Joe did measure the height for the backsplash after the countertop was in and then called in the measurement. They then went to pick up the pieces. After all was done Joe even did some patch work on the wall next to the backsplash that was damaged during the removal of the old backsplash. They even gave us a beautiful cutting board made from our granite for our kitchen. When they were done they cleaned up, vacuumed everything and even put all the drawers back into the slots to finish the job completely. This job was done with great professionalism, expertise and friendliness. I doubt that we could have received all this by any other company.
You have an excellent company with super people. You will be highly recommended. Thank You Very Much!!